Hi @hilda-namara – very good to see you’re focusing on improving the commitment level of your employees. Having their support makes all the difference between being an average or successful tour operator!
I recommend you have another look at Method 5: Improve employee satisfaction in the course “Become a better tour operator (level 1)”. The method explains the importance of satisfied employees and gives you 5 topics with tips and tricks for implementation. Good luck! 👋