Supply chain management

The importance of good tour guides for a successful travel experience When customers book a travel experience with your business, they come with expectations. They rely on your expertise, your local knowledge, and your ability to provide them with an amazing...

What is community-based tourism? Community-based tourism (CBT) is a way of sustainable tourism that allows travellers to closely connect to local communities. Tourism where travellers are invited into local homes. Experiencing the actual local culture, the diversity,...

Create a sustainable supply-chain As a good tour operator, you’re working hard to ensure your travel experiences and trips are organised in a sustainable way. For your trips to be sustainable, you want to make sure your entire supply-chain works sustainably too. From...

Supporting the local economy An important aspect of good tourism is the realisation of creating better places for people to live in and better places for people to visit. In order to realise this, one of the key elements is preventing leakage. Making sure that money...

Fam trips as sales opportunity In the tourism industry, a Fam trip is one of the biggest sales opportunities. As a tour operator, you have the potential to put your destination and your business on the map. The main aim of a Fam trip is to network, build relationships...

Visible impact of tourism The international tourism industry has been on hold for the past few months due to COVID 19. Closed borders, negative travel advice and no income for a large group of people. It shows us how many of the world population are actually dependent...

Sell experiences instead of activities Technical innovations, higher educated and demanding customers are pressing the tourism industry to change. Tour operators are required to shift away from their focus on services and facilities, and instead start to focus on...