Supply chain management

As a tour operator you connect a chain of services to create the perfect combination for your customer. Services you can directly influence are limited to transport, accommodations, activity providers and local
agents.

Why good tour guides are important

Why good tour guides are important

The importance of good tour guides for a successful travel experience When customers book a travel experience with your business, they come with expectations. They rely on your expertise, your local knowledge, and your ability to provide them with an amazing...

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How to develop community-based tourism (7 tips)

How to develop community-based tourism (7 tips)

What is community-based tourism? Community-based tourism (CBT) is a way of sustainable tourism that allows travellers to closely connect to local communities. Tourism where travellers are invited into local homes. Experiencing the actual local culture, the diversity,...

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How to check and select sustainable accommodations

How to check and select sustainable accommodations

Create a sustainable supply-chain As a good tour operator, you’re working hard to ensure your travel experiences and trips are organised in a sustainable way. For your trips to be sustainable, you want to make sure your entire supply-chain works sustainably too. From...

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7 ways to directly support the local economy

7 ways to directly support the local economy

Supporting the local economy An important aspect of good tourism is the realisation of creating better places for people to live in and better places for people to visit. In order to realise this, one of the key elements is preventing leakage. Making sure that money...

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7 key elements to develop new tourism experiences

7 key elements to develop new tourism experiences

Visible impact of tourism The international tourism industry has been on hold for the past few months due to COVID 19. Closed borders, negative travel advice and no income for a large group of people. It shows us how many of the world population are actually dependent...

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The experience economy

The experience economy

Sell experiences instead of activities Technical innovations, higher educated and demanding customers are pressing the tourism industry to change. Tour operators are required to shift away from their focus on services and facilities, and instead start to focus on...

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