As a tour operator you connect a chain of services to create the perfect combination for your customer. Services you can directly influence are limited to transport, accommodations, activity providers and local
agents.
Visible impact of tourism The international tourism industry has been on hold for the past few months due to COVID 19. Closed borders, negative travel advice and no income for a large group of people. It shows us how many of the world population are actually dependent...
Sell experiences instead of activities Technical innovations, higher educated and demanding customers are pressing the tourism industry to change. Tour operators are required to shift away from their focus on services and facilities, and instead start to focus on...
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