These terms and conditions apply to your use of goodtourisminstitute.com, including the free tools we link to and the alumni portal. By using this website you agree to be bound by these terms. If you do not agree, please do not use the website.

1. Who we are

This website is operated by the Good Tourism Institute OÜ (hereafter GTI), a company registered in Estonia under number 17392412, with its registered office at Sepapaja tn 6, 15551 Tallinn, Harju maakond, Estonia. You can reach us at info@goodtourisminstitute.com.

2. Using this website

This website offers free resources, guides and tools, and information about our consultancy and training services. You may use it for your own lawful, personal or business purposes. You agree not to misuse the website, not to attempt to gain unauthorised access to any part of it or its systems, and not to use it in a way that could damage, disable or impair the site or interfere with anyone else's use of it.

3. Our services and free tools

The website describes our consultancy and training and links to free tools, such as the Sustainability Blind Spot Test and the Sustainable Marketing Scan. The information on this website is provided for general guidance and is not a binding offer. Any consultancy or training engagement is agreed separately, in a written proposal or agreement between you and GTI, and those terms will govern that engagement.

4. The alumni portal

Participants who have purchased a course from GTI can access the course materials they bought through a personal login in the alumni portal. You are responsible for keeping your login secure and for all activity that takes place under your account. Please notify us immediately if you become aware of any unauthorised use of your account. Access is personal to you and may not be shared or transferred.

5. Intellectual property

All content on this website and in the alumni portal, including text, images, tools and course materials, is owned by GTI or its licensors and is protected by intellectual property law. You may view and use it for your own personal or internal business use. Other than that, no content may be copied, reproduced, republished, stored, redistributed, translated or used to create derivative works, in any form or by any means, without GTI's prior written permission.

6. Availability

We aim to keep the website and portal available, but we cannot guarantee uninterrupted, timely or error-free access. We may suspend, withdraw or restrict access to all or part of the website for maintenance, repairs or other operational reasons, and we will try to give reasonable notice of any planned interruption where we can.

7. Disclaimer

The content on this website is provided for general information. While we take care to keep it accurate and up to date, we make no representation or warranty that it is complete, error-free or suitable for your particular circumstances, and it is not a substitute for professional advice tailored to your situation. To the maximum extent permitted by law, all warranties and terms not expressly set out here, whether implied by law or otherwise, are excluded.

8. Limitation of liability

Nothing in these terms limits or excludes our liability for fraud or wilful default, for death or personal injury caused by our negligence, or for anything that cannot lawfully be excluded.

Subject to that, GTI is not responsible for losses that fall into the following categories, however they arise: indirect or consequential losses; loss of income or revenue; loss of business; loss of anticipated savings; or loss or corruption of data. You are responsible for keeping your own backups of any data you rely on. To the maximum extent permitted by law, our total liability to you in connection with the website is limited to the amount you have paid us, if any, for the relevant service.

9. Links to other websites

This website contains links to websites operated by others, including our free tools and third-party platforms. We provide these links for convenience and are not responsible for the content, availability or privacy practices of those websites.

10. Privacy

We process personal data in accordance with our privacy and cookie policy. Please read it to understand how we handle your data.

11. Changes to these terms

We may update these terms from time to time by publishing the new version on this website. The version published here is the one that applies. Please review it from time to time; continued use of the website after a change means you accept the updated terms.

12. Governing law

These terms are governed by the law of Estonia, and any dispute relating to them or to your use of the website will be subject to the competent courts of Estonia, without affecting any mandatory consumer rights you may have in your country of residence.